Shinewave Privacy Policy

Effective Date: September 22, 2026

Nanjing Shinewave Technology Co., Ltd. (“Shinewave”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website at https://shinewave-tech.com/.

This Privacy Policy explains what information we may collect, how we use and protect it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website inquiry forms or other communication channels, including:

  • Name
  • Company name
  • Email address
  • Phone or WhatsApp number
  • Country or region
  • Inquiry details, technical requirements, or other information included in your message

We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device information, referring page, pages visited, and basic website access information.

Please do not submit confidential, sensitive, or unnecessary personal information through our website forms.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to product inquiries and requests for quotations
  • Communicate with you regarding products, specifications, customization requirements, orders, or technical questions
  • Provide requested documents, product information, or support
  • Improve our website, products, and customer service
  • Maintain website security and proper operation
  • Measure website performance and marketing effectiveness where applicable
  • Comply with applicable legal and regulatory requirements

We do not sell your personal information.

3. Inquiry Forms and Business Communications

When you submit an inquiry through our website, the information you provide may be sent to our designated business email account and accessed by authorized Shinewave personnel for the purpose of responding to your request.

If you contact us by email, telephone, WhatsApp, or other communication channels, the information you provide through those channels may also be used for business communication and follow-up.

Submitting an inquiry does not automatically subscribe you to marketing communications.

4. Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for website functionality, security, performance, and user experience.

We may also use analytics, advertising, conversion measurement, or similar technologies in the future, including services provided by Google, to help us understand website usage and evaluate the effectiveness of our marketing activities.

Where required by applicable law, non-essential analytics or advertising technologies will be used only after appropriate consent has been obtained.

You may be able to manage or disable cookies through your browser settings or any cookie preference tools made available on our website.

5. Google Advertising and Analytics Services

We may use Google services in the future, such as Google Ads, Google Analytics, conversion tracking, or related measurement technologies.

If these services are enabled, Google and its technologies may collect information such as:

  • Device and browser information
  • IP address
  • Website interactions and page visits
  • Advertising or conversion-related information
  • Cookie or similar identifiers, where permitted

This information may be used to measure advertising performance, understand how visitors interact with our website, and improve our marketing activities.

If remarketing or personalized advertising features are enabled in the future, we will apply appropriate consent and disclosure mechanisms where required by applicable law.

Google processes information according to its own privacy policies and terms.

6. Third-Party Services and Links

Our website may contain links to or embedded services provided by third parties, including services such as Google Maps and WhatsApp.

When you interact with these services or leave our website through an external link, the third party may collect or process information according to its own privacy policy and terms.

Shinewave does not control the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

7. How We Share Information

We may share personal information only when reasonably necessary with:

  • Authorized Shinewave personnel who need the information to respond to your inquiry
  • Website hosting, email, IT, security, analytics, advertising, or other service providers that support our website and business operations
  • Government authorities or other parties when required by applicable law, regulation, legal process, or legitimate regulatory request

We do not disclose personal information to third parties for their independent marketing purposes unless appropriate consent or another lawful basis applies.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, fulfilling contractual or legal obligations, and resolving disputes.

Retention periods may vary depending on the nature of the inquiry and applicable legal or business requirements.

9. Data Security

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

10. International Data Transfers

Our website is accessible internationally.

Personal information may be processed or stored in countries or regions other than your own, including locations where Shinewave or our service providers operate.

Where required by applicable law, we will take reasonable measures to protect personal information transferred across borders.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request:

  • Access to personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of certain personal information
  • Restriction of certain processing
  • Objection to certain processing
  • Withdrawal of consent where processing is based on consent
  • Data portability, where applicable

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our website, products, and services are intended for business and professional users and are not directed to children.

We do not knowingly collect personal information from children through this website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, technologies, advertising activities, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Nanjing Shinewave Technology Co., Ltd.

Website: https://shinewave-tech.com/

Email: info@shinewave-tech.com

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